I’m a Customer Success Manager for Cisco Cloud Security, and I love what I do. Apart from having an amazing title, being a CSM means I work with customers to help them achieve success with Cloud Security, and I manage that process end-to-end.
I want to say that we take Customer Success very seriously here at Cisco Cloud Security, except that paints too droll a picture for the kind of organization we are. Our global Success team is not a room full of serious people doing serious things. Connecting customers with what they need to be successful is demanding work, sure.
