The average company uses 16 SaaS apps, up 33 percent from a year ago, according to BetterCloud’s 2017 State of the SaaS-Powered Workplace Report. By 2020, nearly three in four respondents said that 80 percent or more of their apps will be SaaS-based.
The increase, according to BetterCloud, is driven by companies which operate a “SaaS-Powered Workplace.” Almost all apps used by this 38 percent of companies are SaaS, an average of 34 each. This approach results in fewer emails, fewer meetings, and higher customer satisfaction, according to the report.