Google has now offered customers a full technical breakdown of what it says was a “catastrophic failure” on Sunday, June 2, disrupting services for up to four and a half hours. The networking issues affected YouTube, Gmail, and Google Cloud users like Snapchat and Vimeo.
Earlier this week, Google’s VP of engineering Benjamin Treynor Sloss apologized to customers, admitting it had taken “far longer” than the company expected to recover from a situation triggered by a configuration mishap, which caused a 10 percent drop in YouTube traffic and a 30 percent fall in Google Cloud Storage traffic.