Salesforce is updating its Vaccine Cloud to enable people to pre-register to receive a vaccine and then be notified when an appointment is available.
The Vaccine Cloud’s free upgrade is designed to eliminate the constant page refreshing required to get a COVID-19 vaccine appointment and create a more scalable system as vaccinations are open to all as of April 19.
Salesforce’s effort is a different twist on what Akamai is doing with waiting rooms for registration and vaccine appointments. Akamai’s approach improves synchronous registration where Salesforce’s asynchronous registration and scheduling approach aims to time shift the process. However, the goals are the same: Make the queue for vaccines more orderly and scalable.