The unthinkable became common: cloud outages. A cloud outage means essential services such as storage, compute capacity, or middleware are unavailable in one cloud data center or an entire region. With backend and business applications in the cloud nowadays, such outages impact more than just customer-facing web pages and online shops. All applications become unavailable, bringing the complete enterprise to a halt. Employees cannot work, be it in finance, HR, sales, production, customer service, or logistics.
Plus, the outage might not only be temporary. Servers and all of their data are gone forever if a data center burns down. Thus, CIOs, CISOs, and boards of directors must decide which risks to accept and which to address in their disaster recovery and business continuity planning.
