It’s 2 a.m. and you’ve just put the finishing touches on the option list for your new home build. Last week you picked the lot with a mountain view, and this week you’ve configured your new 2,500-square-foot home using a web-based design tool. Once your design is complete, you hit the “build” button. Three days later, you get a text that your home is ready for occupancy, the utilities are activated, and the occupancy permits already granted. You have yet to speak with a single human about your home build.
