SaaS tools and platforms sit at the core of enterprise technology aspirations, driving results with flexibility and agility. But their usage is not immune to the broader economic or business trends at play.
As last year wrapped up, more than two in five IT leaders took issue with employees who added new SaaS applications without keeping IT in the loop, according to Snow Software data. Limiting the amount of duplicate SaaS applications and identifying configuration issues were other top challenges for two in five IT leaders.