Cloud services (SaaS) have exploded during the last couple of years with companies such as Salesforce and Amazon paving the way. It has become a mature business where over 90% of companies use one or more cloud services (IDG Expert Network: Navigating the Digital Universe) of which 80% utilize a multi-cloud landscape. But even though cloud services have become widely accepted and carry documented benefits in terms of flexibility, cost reduction and data security, buyers of cloud services start to question new SaaS services.
