Tag: Artificial intelligence

December 6, 2021

Records have been written for thousands of years, in many scripts and on many media. Clay tablets, stone tablets, wax tablets, papyrus, parchment, and paper all preceded digital media. In our hurry to move from paper to digital media, the […]

September 2, 2021

Contact centers have experienced overwhelming strain since the onset of the pandemic and for many organizations this chaotic trajectory has continued. In the travel industry, for example, airlines are currently facing record-breaking call volumes and their service agents are struggling […]

September 1, 2021

Google Cloud and C3 AI on Wednesday announced a new partnership that will bring C3 AI’s entire portfolio of enterprise AI software to Google Cloud. The two companies will also offer joint services tailored for a range industries, including manufacturing, […]

May 11, 2021

Artificial Intelligence (AI), Cloud, 5G, and IoT are continuously advancing innovation that extends across business development all the way down to the consumer level. Critical innovations are emerging from the escalation of new technologies, including hybrid workforces, remote healthcare delivery, […]

April 8, 2021

Salesforce is updating its Vaccine Cloud to enable people to pre-register to receive a vaccine and then be notified when an appointment is available. The Vaccine Cloud’s free upgrade is designed to eliminate the constant page refreshing required to get […]

April 1, 2021

While the arrival of spring promises better days ahead, enterprises are also facing a cyberthreat landscape filled with both familiar threats and emerging attack vectors. As a result, it’s worth taking stock of current security systems and services to see […]

February 5, 2021

Rackspace Technology just announced the results of a global survey that reveals that the majority of organizations lack the internal resources to support critical AI and machine learning initiatives. Indeed, 34% of respondents reported artificial intelligence projects that failed. The […]

November 20, 2020

According to the CDC, opioids were involved in 46,802 overdose deaths in 2018 (69.5 percent of all drug overdose deaths). For those of you living in the United States, this is old news. As the pandemic stretches on, deaths in […]

November 18, 2020

IBM has announced a definitive agreement to acquire Instana, an application performance monitoring firm. Financial details were not disclosed. Once the acquisition closes, Instana’s technology will be incorporated into IBM’s hybrid cloud and artificial intelligence portfolios – two markets IBM […]

June 23, 2020

Artificial intelligence for IT operation platforms, better known as AIops, is an evolving and expanded use of technologies that for the past several years were categorized as IT operations analytics. The growth of AIops has been clear to anyone watching […]

May 12, 2020

Cyber resilience emerged as a response to the evolving need for information security. Organizations recognized that attacks were a question of when, not if, and adapted security strategy to include orchestrated response and recovery frameworks that could identify critical assets, […]

March 19, 2020

Alibaba’s cloud business unit is offering its artificial intelligence-powered technologies to provide data insights on the current coronavirus pandemic and speed up diagnosis. The Chinese tech giant is hoping a suite of applications jointly developed by its cloud experts, researchers […]

March 10, 2020

For the most part, cloud architecture is not that exciting. By now we know basically what works, what does not, and the process to get to the right target architecture. This means both the meta or logical architecture and added […]

January 31, 2020

And so, after eight years spent leading one of the world’s oldest and most famous technology businesses, IBM’s CEO Ginni Rometty will step down in April. Stepping up to the CEO role is Arvind Krishna, who currently serves as the […]

January 30, 2020

For enterprises built before or outside of the digital ecosystem, the pull of cloud computing can feel more like a shove. It needn’t seem that way. The impact of the cloud According to the TCS 2020 CIO Study, cloud computing […]

December 20, 2019

Artificial intelligence is one of those concepts that was hot in the 80s, kind of went away, and now is red hot. Most point to AI’s new features and functions to explain its growing popularity, but it’s actually because public […]

December 16, 2019

While SAP is a front runner among global companies addressing the ethics around artificial intelligence (AI), there is still plenty to learn. In September 2018, SAP released guidelines for the ethical use of AI, which declare, for instance, that AI […]

November 25, 2019

Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that AWS is now a cloud, machine learning (ML), and artificial intelligence (AI) provider for the Seattle Seahawks. In addition to moving the vast majority of its infrastructure […]

November 13, 2019

Qantas CIO Susan Doniz has revealed that 70% of the airline’s applications are now in the cloud as the company looks to use artificial intelligence (AI) and data technologies to better manage flight disruptions and improve its overall digital operations. […]

August 23, 2019

It’s hardly news that technology companies are working with machine learning. It’s also hardly news that technology companies targeting enterprises are working AI into their solutions. But when Oracle invited a small group of analysts to peek into the company’s […]