July 12, 2022
Via: CIO DiveCloud migration promises efficiency and improvements in consumer outreach and customer experience, two perennial concerns in an industry with notoriously tight margins subject to fluctuations in fuel prices and weather conditions. With persistent staffing shortages adding to the list of […]
September 2, 2021
Via: Cloud TweaksContact centers have experienced overwhelming strain since the onset of the pandemic and for many organizations this chaotic trajectory has continued. In the travel industry, for example, airlines are currently facing record-breaking call volumes and their service agents are struggling […]
April 16, 2024
April 4, 2024
April 4, 2024
April 12, 2024
April 11, 2024
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