Tag: Delta

Global Cloud

Delta inks deal with AWS to broaden cloud coverage

July 12, 2022

Via: CIO Dive

Cloud migration promises efficiency and improvements in consumer outreach and customer experience, two perennial concerns in an industry with notoriously tight margins subject to fluctuations in fuel prices and weather conditions. With persistent staffing shortages adding to the list of […]

Cloud Clients

Reimagine Contact Centers with AI and Cloud

September 2, 2021

Via: Cloud Tweaks

Contact centers have experienced overwhelming strain since the onset of the pandemic and for many organizations this chaotic trajectory has continued. In the travel industry, for example, airlines are currently facing record-breaking call volumes and their service agents are struggling […]