Tag: Service Level Agreements

Cloud Clients, Global Cloud, Service Models

Lies vendors tell about Service Level Agreements and how to negotiate for something better

January 13, 2016

Via: Network World Cloud Computing

Most companies now use a range of cloud applications, and uptime performance for those applications is measured by Service Level Agreements (SLAs). These agreements acknowledge that glitches, system crashes and downtime have an enormous impact on business continuity and can […]