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Tag: SLA


Global Cloud

Prevent Cloud Cost Spirals by Building Cost Resilience Into Your Cloud

January 5, 2023

Via: Data Center Knowledge

In general, IT teams want cloud resources to be up. The higher your uptime rates, the better your business can meet SLA compliance requirements. But as Gartner analyst David Wright put it at the company’s recent IT Infrastructure, Operations and […]


Global Cloud

Cloud Outages: Causes, Consequences, Prevention, Recovery

October 7, 2022

Via: InformationWeek

Whether a cloud vendor’s servers are down, or inadequate service performance violates a customer’s SLA, a cloud outage can have serious impact on a business. Some or all cloud-based apps may be unavailable, making it impossible for organizations to access […]


Global Cloud

Use site reliability engineering to address cloud instability

October 5, 2022

Via: Computer Weekly

Cloud platforms, as a remotely managed service, come with a service-level agreement (SLA) that guarantees an uptime percentage or your money back. These SLAs, and the shifting of responsibility of infrastructure maintenance from your organisation or colocation provider to the […]


Deployment Models, Hybrid Cloud

Intelligent application overlay delivered with IBM Cloud helps companies save

April 26, 2018

Via: Thoughts on Cloud

When organizations roll out new software, they do so with high hopes of streamlining processes and increasing business efficiency. To meet these goals, companies must ensure their users are trained and proficient with the programs. This, in itself, can take […]