In these days of cloud services and BYOD, you can’t always tell what you’re spending on IT by looking at purchasing agreements.
You can start by asking your finance team, but if you’re a large company you don’t want to be digging through spreadsheets and invoices to find out what you spent on iPads last year, Andrew Bartels, vice president and principal analyst at Forrester, told CIO.com. He suggests turning to Aptio or ServiceNow for services that provide detailed analytics on technology spend and performance. “That will tell you what you spend on Apple versus Samsung tablets; which models and which versions in which departments.”
