Okta, the cloud-based identity management firm, said Thursday that it can officially promise all of its customers 99.99 percent uptime at no additional cost. While the high level of cloud reliability will benefit all customers, it should help Okta in its efforts to grow its enterprise business.
“It’s something large organizations, as they move more of their infrastructure to the cloud, are going to expect,” Okta COO Frederic Kerrest said to ZDNet. It can be especially critical for customer ID management, in cases such as e-commerce. “If they’re down for even a minute, that can be millions of dollars” in losses.
