Though three-quarters of U.S. employers now offer hybrid work, some retailers have been slow to embrace emerging hybrid work models, even for corporate employees. We spoke with Ashok Krish, Global Head of Digital Workplace at TCS, about how hybrid work will impact employers – and their employees – in the retail industry.
Do you believe hybrid work is here to stay?
Hybrid work is absolutely here to stay. While retail has always had a sizeable frontline workforce, there has always been an asymmetry in technology investments.