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Setting up a cloud call centre? Here are 10 questions you need to ask yourself now

July 7, 2016

Via: CompareTheCloud

Despite the increasing number of customer service channels available, most people still turn to the humble telephone when they want to contact a business. As such, your business’s contact centre remains central to maintaining customer interactions and relationships. For this […]

Tag: customer services

Setting up a cloud call centre? Here are 10 questions you need to ask yourself now

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Tag: customer services

Setting up a cloud call centre? Here are 10 questions you need to ask yourself now

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Latest Publications

IBM sees software sales soar as tech spend stabilizes

Docker re-fixes a critical authorization bypass vulnerability

SAP bets on enterprise architecture skills to boost cloud ERP migration