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Tag: fraud


Cloud Security

Another top US mortgage firm reveals a major data breach, over a million customers affected

December 28, 2023

Via: TechRadar

LoanCare suffered a data breach last month, which resulted in the theft of sensitive customer data, the insurance service company has confirmed. Roughly 1.3 million people were affected by the breach, the company further explained, as hackers stole people’s full […]


Editorial

5 Strategies for Balancing Security, Acquisition, and Support Costs Without Sacrificing CX

October 11, 2022

Via: Joseph Saunders

Since its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate.  As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]