When Mark Ross took over the management of IT infrastructure for Concordia Plan Services two years ago, it had a single point of failure with just one firewall employed, and nearly all data and every application—except payroll and benefits—resided on in-house servers.
Sounds like a typical health care services organization, right? The need to comply with all kinds of regulations, the concern that important data might be compromised or lost, and the all-around fear of losing control kept and still keeps many of them from using colocation, managed services or cloud.
