For many organizations, the recent rush to the cloud has also given pause to strategic considerations around what best to leave in house. Clean Harbors is one such entity taking a hybrid approach to its digital transformation to ensure high availability of key systems while still gaining access to advanced AI and automation capabilities where necessary in the cloud.
Roughly seven years ago, the hazardous waste cleanup giant took baby steps into the digital world by embracing Salesforce CRM. Two years later, the Microsoft shop migrated to Office 365.