Tag: b2c

Global Cloud

Real-world Examples Illustrate How Cloud Becomes a Payments Catalyst

October 19, 2021

Via: CIO

Global online payments registered robust growth during the pandemic due to the shift to digital commerce. Economic recovery in both B2C and B2B sectors is likely to sustain the momentum in payment services. Regulatory approvals for open banking systems and […]

Global Cloud

Does CX matter to the enterprise cloud? Absolutely!

June 26, 2020

Via: ZDnet

Over the last several months, our cloud analyst team has been asked to explore the question, “Does customer experience (CX) matter to the enterprise cloud?” Restated, the more accurate questions are, “Does CX matter when enterprise IT is providing cloud […]

Global Cloud

3 ways to outpace customer expectations with cloud

May 4, 2017

Via: Thoughts on Cloud

What prevents some companies from meeting customer expectations while others are thriving? Knowing the answer to that question could be the difference between failure and success. According to a Dynatrace survey, 79 percent of users will abandon a mobile app […]