Tag: Chatmantics

Cloud Clients

Chatmantics improves customer experiences by replacing call center IVR with AI on IBM Cloud

August 15, 2019

Via: Thoughts on Cloud

We’ve all called a company’s customer service number only to be greeted by an interactive voice response (IVR) system. The IVR will say to press one for this and two for that and so on. You must wait for the […]