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Chatmantics improves customer experiences by replacing call center IVR with AI on IBM Cloud

August 15, 2019

Via: Thoughts on Cloud

We’ve all called a company’s customer service number only to be greeted by an interactive voice response (IVR) system. The IVR will say to press one for this and two for that and so on. You must wait for the […]

Tag: Chatmantics

Chatmantics improves customer experiences by replacing call center IVR with AI on IBM Cloud

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IBM sees software sales soar as tech spend stabilizes

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Tag: Chatmantics

Chatmantics improves customer experiences by replacing call center IVR with AI on IBM Cloud

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Latest Publications

IBM sees software sales soar as tech spend stabilizes

Docker re-fixes a critical authorization bypass vulnerability

SAP bets on enterprise architecture skills to boost cloud ERP migration