The need for better visibility has only increased as distributed workforces became the norm. In November, the majority of tech professionals ranked fully remote as their most-desired workplace setting, up 53% from 2021, according to Dice data.
While remote work has its perks, it is no secret that it has put a strain on IT. Employees are using different networks at home, in public and at the office while working. This makes it difficult for IT professionals to identify the source of service interruptions and other anomalies.
