Category: Service Models

October 18, 2018

Seva, a New York City startup, that wants to help customers find content wherever it lives across SaaS products, announced a $2.4 million seed round today. Avalon Ventures led the round with participation from Studio VC and Datadog founder and […]

October 5, 2018

Signs abound that IoT involvement and immersion continue to grow in the channel. Take CompTIA’s recently released 7th State of the Channel Study, for example. This year, CompTIA research found that nearly half of all channel companies (48 percent) are […]

October 4, 2018

Increasingly, companies are adopting hybrid cloud strategies so they can modernize their applications with innovative technologies such as artificial intelligence (AI), blockchain, Internet of Things (IoT) and analytics. That’s why our focus remains on helping enterprises across every industry easily […]

October 3, 2018

RED HAT ANSIBLEFEST — Every MSP knows that change is a constant element of providing services; however, change can often increase costs and cut into profits if there is no way to charge back that change to a customer. Naturally, […]

October 2, 2018

Data-analytics platform vendor Splunk just released a new version of its Splunk Enterprise platform with a range of updates and improvements designed to make it easier for business users and IT workers to use. Splunk Enterprise 7.2, unveiled here at […]

September 26, 2018

MICROSOFT IGNITE — IoT is among the key technologies in the spotlight at this week’s annual Microsoft Ignite conference in Orlando, Florida, where the company officially released its new SaaS-based IoT platform and rolled out the preview of the recently […]

September 26, 2018

Businesses considering investing in an IT Service Management (ITSM) solution are faced with a plethora of choices in the marketplace. Before exploring vendors, the decision can be made easier by first considering the type of platform that will work best […]

September 21, 2018

The September 2018 release of Horizon Cloud is now live! We will be rolling out this update in the next few weeks. Watch for a notification in your Horizon Cloud console that the update is available and ready for you […]

September 18, 2018

Confidential information – personally identifiable data, customer data, trade secrets – circulates like a bloodstream through enterprise applications. With security breaches making daily news and regulations like GDPR and Sarbanes-Oxley proliferating, bad data security practices can land organisations in court […]

September 13, 2018

You’ve probably heard the news by now: Google is killing off Inbox, its experimental email app that’s lived alongside Gmail for the past four years. The service is set to shut down for good this coming March. When Inbox was […]