Modernizing IT is meant to rationalize processes, simplify operations and reduce friction. When systems resist integration, it can also lead to frustration and cost overruns.
Organizations cautiously loosened the purse strings this year, as the macroeconomic environment improved. But investing in digital transformation remains an enterprise priority, according to two reports from analyst firm Forrester.
More than 4 in 5 IT decision-makers expect their organization to increase tech spend heading into 2024, according to the Forrester studies, published Aug. 1. Nearly the same proportion anticipate increased investment in cloud infrastructure and development services.
