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Google Reimburses Cloud Clients After Massive Google Compute Engine Outage

April 15, 2016

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Google is reimbursing Google Compute Engine users up to 25 percent of their monthly charges after an outage that impacted instances across all regions on Monday.

The outage lasted 18 minutes, and did not affect Google App Engine, Google Cloud Storage, or other Google Cloud Platform products. While 18 minutes may not sound like a lot of time, in the cloud world it is. And because the outage impacted multiple regions, it meant clients couldn’t failover to a new region in order to mitigate the impact of the outage.

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