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Cisco’s ThousandEyes can peer into SaaS performance

November 10, 2021

Cisco has broadened the scope of its ThousandEyes network-intelligence gathering software to let customers watch over their growing expanse of software-as-a-service applications.

In addition to its existing Internet Insights platform, ThousandEyes has a new program called Application Outages that promises to provide views into the availability of the SaaS applications employees are using.

Internet Insights gathers data from what Cisco says are tens of thousands of ThousandEyes Cloud Agents and Enterprise Agents spread across the internet and enterprise networks globally. ThousandEyes’ technology warns when a user’s experience is less than ideal and can pinpoint failures.

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