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Microsoft slammed for hitting European cloud users with ‘unfair, additional’ charges

June 23, 2023

European enterprises and public sector organisations are spending billions of pounds extra each year for the privilege of running software they own in the Microsoft Azure public cloud, suggests research published by non-profit Cloud Infrastructure Services Providers in Europe (CISPE).

The research, carried out by Frédéric Jenny, emeritus professor of economics at the ESSEC Business School in France, set out to establish how the public cloud market’s current setup may allow unfair and anti-competitive practices to thrive.

It also, as stated in the accompanying 53-page report, sought to provide a qualitative evaluation of the “economic harm” incurred by customers as a result of these “potential abuses”.

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