Here’s a staggering fact: According to an IBM Institute for Business Value study, 94 percent of enterprise customers surveyed stated they are using multicloud, multicluster environments (public, private and at the edge) to optimize cloud workloads and take advantage of innovation and avoid cloud vendor lock in. Yet, less than 40 percent have the procedures and tools to operate a multicloud environment.
If you’re an operations manager or site reliability engineer (SRE), you know the importance of meeting key service level agreements (SLAs) and service level objectives (SLOs).
