The Muscular Dystrophy Association has jettisoned several manual business processes and legacy technologies in favor of cloud software as the nonprofit organization seeks greater operational efficiencies at a lower cost.
The IT modernization, which includes email, CRM, human resources and several other business functions, has galvanized the organization’s nearly 800 employees, says CIO Jeannine Houlihan, who joined MDA from Motorola Mobility in 2014.
