SAP is reshuffling its executive board to place even more emphasis on serving its cloud customers.
Executive board member Thomas Saueressig, previously responsible for product engineering, will soon take on a new role as head of customer services and delivery, focused on maximizing potential for customers in the cloud, said Hasso Plattner, chairman of the company’s board of directors.
To prioritize innovation adoption in the cloud will annoy some of SAP’s most faithful customers. Many of them are increasingly unable to adopt SAP’s innovations because they’re simply not made available to them. That’s because, as SAP CEO Christian Klein told financial analysts in July 2023, only customers running its flagship S/4HANA ERP platform through the cloud-based subscription offering, Rise with SAP, will receive the company’s latest AI and carbon-accounting innovations.
