There’s never a good time for a cloud outage. But when there’s an 8-hour long cloud outage in December — the height of holiday shopping season — there are going to be some discussions among executives, especially those at retail companies. CIOs are going to be asking what went wrong, how quickly it can be fixed, and what needs to be changed so it never happens again.
Such was the case on Tuesday, Dec. 7, 2021, when Amazon Web Services experienced an outage and took down much of the infrastructure around holiday shopping with it.
