This change has been brought about by the huge rise in software-as-a-service (SaaS) and cloud storage solutions. In its latest quarterly earnings call, Microsoft® announced the number of Office 365® subscribers had jumped to 31.4 million. This number has steadily risen over the years, and will only continue to rise as Microsoft phases out its yearly standalone Office software and ushers customers over to the Office 365 platform.
The common adoption of cloud-first computing and virtualised desktops has changed the playing field for MSPs.
