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IBM has built a cost-effective AI supercomputer in its cloud

Gartner warns of 'inflationary pressure' risk to global public cloud spending...

Fintech, Cloud, and Bringing Machine Learning to the Edge

5G is important to cloud computing (but not that important)

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

Tag: Forrester

Global Cloud

Introducing and Implementing Voice Biometrics in Call Centers

October 7, 2016

Via: Cloud Tweaks

It wouldn’t be wrong to say that voice biometrics is the way of the future, when it comes to verifying the identity of customers contacting call centers. Market research firm Forrester, for one, predicts it will be the go-to authentication […]

Tag: Forrester

Introducing and Implementing Voice Biometrics in Call Centers

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AWS is investing billions in one of its biggest US cloud regions

Cloud security teams: What to know as M&A activity rebounds in 2024

Do you need to repatriate from the cloud?

Tag: Forrester

Introducing and Implementing Voice Biometrics in Call Centers

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Latest Publications

AWS is investing billions in one of its biggest US cloud regions

Cloud security teams: What to know as M&A activity rebounds in 2024

Do you need to repatriate from the cloud?