SaaS

The rollout of a new AI-enhanced enterprise support system should represent a leap forward in efficiency and user empowerment, but for countless Oracle customers, the recent launch of the My Oracle Portal (MOS) has become a cautionary tale of technological regression. In early December, a platform

With a wealth of experience evaluating the complex ecosystems of cloud providers and their strategic applications, Maryanne Baines is a leading authority on enterprise technology and corporate leadership. We sat down with her to dissect the recent news from ServiceNow, exploring the strategic

Al Jazeera Media Network has initiated a landmark strategic partnership with Google Cloud, launching an ambitious AI-driven operational framework for journalism named "The Core" that promises to fundamentally alter news production. This initiative marks a significant expansion of their existing

For one high-ranking official at the International Criminal Court, the complex geopolitics of data became brutally simple the day he was locked out of his own email. The cause was not a forgotten password or a server crash, but a sanction levied by the United States government. In that moment, an

In the fast-paced world of enterprise technology, multi-billion-dollar acquisitions are more than just financial transactions; they are seismic shifts that redefine markets. ServiceNow’s recent $7.75 billion deal to acquire cybersecurity firm Armis is one such event, signaling a bold strategy to

The software industry is navigating a profound transformation where the traditional model of outsourcing is being completely dismantled and replaced by a far more integrated approach. This fundamental paradigm shift moves away from tactical, cost-driven decisions and firmly embraces strategic,