Caitlin Laing

Caitlin Laing

Innovative Technologies Consultant
Caitlin Laing provides IT professionals with expert analysis of emerging technologies. Through a combination of cutting-edge research and visionary thinking, her publications reveal the transformative potential of cloud-based AI solutions. Caitlin’s mission is to make the complex simple. Her writing spans diverse topics, and her insights explore the possibilities in the ever-evolving world of digital innovation.
AI-Native SaaS Platforms Will Dominate by 2026
Cloud Service Models AI-Native SaaS Platforms Will Dominate by 2026

The conversation around Software as a Service is undergoing a fundamental restructuring, moving far beyond the simple act of embedding AI features into existing products. We are now in an era where cloud computing stacks are being rebuilt from the ground up with artificial intelligence as the core

AI Agents Turn SaaS Into Autonomous Engines
Cloud Applications AI Agents Turn SaaS Into Autonomous Engines

The once-predictable landscape of Software-as-a-Service is undergoing a seismic transformation, moving far beyond simple cloud-based applications to become sophisticated, self-directing operational platforms. Artificial intelligence is no longer just a feature bolted onto existing software; it is

Is Continuous Identity the Key to AI-Era Security?
Cloud Management Is Continuous Identity the Key to AI-Era Security?

As artificial intelligence agents begin to operate with unprecedented speed and autonomy across corporate networks, the long-standing model of static, pre-assigned user permissions is rapidly becoming an indefensible liability. This paradigm shift in operational technology is forcing a profound

Microsoft 365 Outage Disrupts North American Services
Cloud Service Models Microsoft 365 Outage Disrupts North American Services

A recent widespread outage affecting Microsoft 365's suite of productivity tools served as a stark reminder of the digital fragility underlying modern business operations across North America. The disruption, which spanned nearly ten hours, significantly hampered or completely halted access to

How Will This Deal Reshape SAP and Enterprise AI?
Cloud Applications How Will This Deal Reshape SAP and Enterprise AI?

A landmark acquisition in the enterprise technology sector signals a pivotal shift, as global cloud services firm Protera has officially brought SAP transformation specialist Redfig into its fold. This strategic move is poised to create a formidable powerhouse in enterprise AI and cloud

Data Breach at Florida Firm Hits Major US Power Grids
Cloud Security & Compliance Data Breach at Florida Firm Hits Major US Power Grids

A single cybercriminal operating in the shadowy corners of the internet has offered the digital blueprints to critical components of the United States' energy infrastructure for sale, a stark reminder that the security of the nation's power grid is only as strong as its most vulnerable partner. The

Ping Acquires Keyless to Combat AI-Powered Attacks
Cloud Security & Compliance Ping Acquires Keyless to Combat AI-Powered Attacks

As digital threats grow increasingly sophisticated, with AI-powered deepfakes and impersonation attacks capable of circumventing conventional security measures, the identity verification industry has reached a critical inflection point where traditional authentication methods are no longer

The EU Taps Open Source to Reclaim Digital Sovereignty
Cloud Service Models The EU Taps Open Source to Reclaim Digital Sovereignty

Beneath the surface of Europe's bustling economy and political institutions lies a digital foundation built predominantly on foreign technology, a reality that has shifted from a mere economic concern to a pressing crisis of continental sovereignty. The European Union, long a global leader in

Is Microsoft Killing the Used Software Market?
Cloud Service Models Is Microsoft Killing the Used Software Market?

The £270 Million Lawsuit Highlighting a Market Under Siege A high-stakes legal battle is currently unfolding, pitting software giant Microsoft against U.K.-based reseller ValueLicensing in a case that could reshape the future of software ownership. With a £270 million damages claim on the line, the

Ledger Data Leak Renews Phishing Threat for Customers
Cloud Security & Compliance Ledger Data Leak Renews Phishing Threat for Customers

The security of a digital fortress is often measured by the strength of its walls, yet a recent incident serves as a stark reminder that vulnerabilities can emerge from unexpected channels far beyond the primary defenses. Customers of the hardware wallet manufacturer Ledger are once again

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