Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success
Editorial 3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,

What is a cloud architect, and how do you become one?
Editorial What is a cloud architect, and how do you become one?

Being a cloud architect is not for everyone. Candidates are required to have strong technical skills, and the assignments for this occupation combines technology and art. Three of the most significant benefits are: encouraged creative expression, well above average compensation, and vast employment

Top Business Benefits of Cloud Migration
Editorial Top Business Benefits of Cloud Migration

Over the last decade, cloud computing has completely transformed the business world, with more and more companies adopting cloud services and the use of data centers. From hosted services and cloud applications, to electronic messaging or cloud storage, cloud migration for the private and public

Understanding the Concept of “Data Sovereignty” Means Choosing the Best Cloud Solution for Your Business
Editorial Understanding the Concept of “Data Sovereignty” Means Choosing the Best Cloud Solution for Your Business

A mind-boggling volume of data is created and stored every year, and it’s growing all the time. The large-scale adoption of SaaS (Software as a Service) and cloud storage services brought major compliance challenges for users and providers. The terms “data sovereignty,” “data residency,” and “data

The Main Benefits of Private Cloud Solutions
Editorial The Main Benefits of Private Cloud Solutions

Regardless of the type or size of your business, you are most probably managing a lot of data and applications. Recently, private cloud solutions have been gaining popularity because of the distinct benefits offered when compared to the public cloud. Here are the main benefits when choosing a

Here’s why more and more companies are migrating from on-premise to cloud computing
Editorial Here’s why more and more companies are migrating from on-premise to cloud computing

The time of the physical server stored in a special room is over. Today, running an application no longer requires the installation on a computer or the support of a physical server in an office building. While in the past only large enterprises had the money to invest in complicated IT

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